From the time we had the accident, we were recommended Grieves Solicitors by one of my family members, we both felt that each time we contacted the office by telephone we were greeted by a very friendly and helpful receptionist.
We received calls back as promised and on time from Mr Appleton. He kept us informed and updated on each and every step therefore we knew the progress of our case, whihch was done by teklephone calls but mainly letters.
We are a this moment in time extremely happy with the outcome of our case. To describe the quality, professionalism and efficiency of the service it is out of this world. A high quality service as well as being so respectuf.
Grieves Solicitors will be recommended to all my friends and family if ever they require your serivces. Mr M S A, 8 June 2012.
" I would like to thank you for being a brilliant Solicitor for all your help and patience as I’m sure most Solicitors would have waved my case goodbye!"
You have been very helpful in this service for the past year and I can just say, Thank Youl Mrs H, 5 November 2012.
Successful ClaimsAbout Your Claim > Successful Claims
How can you bring a successful compensation claim if you have had a tripping accident in the street or on the road?
In order to be successful in a tripping claim it is necessary to prove:
- The defect (raised paving slab, hole in tarmac etc) which caused the accident must be dangerous.
- The defect must have been caused by the council not maintaining or repairing the footpath; and
- The injury was caused as a direct result of the defect and the council's failure to maintain the footpath.
It is difficult to give guidance on what the court will find to be dangerous. It will depend on the type and size of the defect, if it has caused other accidents, where it is located (i.e. outside an old people's home, school or hospital will be more dangerous than on a residential footpath) and any other relevant factors.
It is, therefore, important that as soon as practicably possible after your accident you take photographs of the place where you had your accident, showing its depth, length and width.
The courts have made it clear that they do not expect footpaths and carriageways to be maintained to a 'bowling green' standard. It is generally accepted that where the defect's depth or height is below one inch then it is unlikely that the claim will succeed.
Even if the defect is found to be dangerous, then the council can still defend the claim if they can show that they carried out an inspection of the section of highway, within a reasonable period of time prior to the accident.
The general guidance for what is a reasonable period of time for footway inspections is confirmed in the Local Authorities' Code of Practice for Maintenance Management and is as follows:
- Busy urban shopping and business area, bus stations and train stations should be inspected once a month.
- Local shopping centres, large schools and industrial centres should be inspected every three months.
- Footways through urban areas and busy rural footways should be inspected every six months.
- Low usage footways and cul de sacs should be inspected every 12 months.
Most councils now operate a system which complies with these inspection requirements, so it is consequently very difficult to succeed in a tripping claim. However, if it can be proven to the court's satisfaction that the defect was present and 'missed' or simply not seen at the time the inspection was carried out, then the claim will usually succeed (subject, of course, to the court also finding that the defect was dangerous).
The usual way to prove that the defect was missed at the time of the inspection is by obtaining evidence from a witness or witnesses(usually somebody who lives near to or passes over the defect regularly) who can confirm that they have seen the defect before and that it has been present for a long period of time and must, therefore, have been missed at the time of the council's inspection.
In summary, it is often (contrary to public belief) very difficult to prove a tripping claim. However, most claims do not proceed to court and with good evidence a claim will usually succeed.
What should you do following a tripping accident?
- Take photographs of any visible injuries
- Take measurements of the width, depth and length of the defect
- Take photographs using a 50p and a matchbox if you do not have a tape measure showing the depth, width and length of the defect.
- Take contact details of any witnesses to the accident.
If you want one of our specialist lawyers to fight your slipping, tripping or falling case, please call us now on our personal injury compensation claim line 0800 0747 644 for a free, no obligation assessment of your no win no fee claim.
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